News • Jul 20, 2017 14:30 BST
What do shoppers want? The way we shop is rapidly evolving. What do the experts think?
News • Jul 17, 2017 15:18 BST
Economic and political uncertainty is affecting consumer attitudes and choices, says Danielle Pinnington of Shoppercentric. 2017 is certainly proving to be a roller coaster. Brexit talks are finally starting; the exchange rate remaining weak; prices on the increase; salaries failing to match inflation; and politics proving to be anything other than strong and stable.
News • Feb 09, 2017 13:12 GMT
'The Big four grocers are still coming to terms with the fact that big box grocery retail is not the future so it is important that changes in shopper behaviour are noted- and acted upon.'
News • Feb 07, 2017 13:40 GMT
How do customers want retailers to interact with them in today's digital world? Essential Retail sits down with Shoppercentric's MD, Danielle Pinnington, to discuss the different ways retailers should think about conversing with their customers, to improve the experience and increase loyalty.