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FMCG: Category Management Online

FMCG: Category Management Online

Blog posts   •   Oct 26, 2017 13:15 BST

In a recent Mintel report online grocery sales were predicted to be worth £11.1bn in the UK in 2017 -an increase of £1.1bn since 2016. Other data shows that the online channel accounts for six percent of all grocery sales, and that the proportion of shoppers buying most or all of their groceries online is growing – 14 percent in 2017 vs seven percent in 2014.

BBC Hereford and Worcester

BBC Hereford and Worcester

News   •   Oct 17, 2017 13:35 BST

Iona Carter was talking to Kate justice about the issue of food packaging and restaurant that claim their food is home cooked or handmade. Listen in approximately 8mins 30 secs.

Online Shopping

Online Shopping

Blog posts   •   Oct 17, 2017 11:51 BST

A collaborative thought piece By Big River Solutions & Shoppercentric Shoppercentric and Big River Solutions have been collaborating for over 5 years, bringing together their expertise in Category Management / Shopper Marketing Solutions and Shopper Insight.

BBC Hereford and Worcester

BBC Hereford and Worcester

News   •   Sep 28, 2017 12:13 BST

Iona chatted to Elliot Webb about Ryan Air, customer service and getting the balance right. Listen 13 minutes in.

ESM Magazine- Aldi

ESM Magazine- Aldi

News   •   Sep 28, 2017 12:09 BST

Results out from Aldi. Article by ESM Magazine including a quote from our MD Danielle.

Internet Retailing: The importance of trust: 36% say they’ve boycotted a brand

Internet Retailing: The importance of trust: 36% say they’ve boycotted a brand

News   •   Sep 28, 2017 10:15 BST

One in three shoppers have stopped buying a brand or from a business because they were uncomfortable with what they stood for, according to a new study out this week.

FMCG Small Issues do Matter

FMCG Small Issues do Matter

Blog posts   •   Sep 27, 2017 13:16 BST

Cast your mind back to the amazing summer of 2012, when London hosted the Olympics. One of the most successful teams at the event was our cycling crew who showed the sporting world, through their marginal gains policy, that it is the small things that count.

Econsultancy- How can brands combat a lack of consumer trust?

Econsultancy- How can brands combat a lack of consumer trust?

News   •   Sep 27, 2017 10:59 BST

New research suggests that today’s consumers are more distrustful than ever before.  According to Shoppercentric’s latest report, a whopping 46% of people fall into the ‘cynical’ bracket - displaying a distinct lack of trust in others. This naturally extends to brands, with the majority of shoppers rating corporate retailers and companies poorly when it comes to putting consumer interests first.

eMarketer

eMarketer

News   •   Sep 27, 2017 10:38 BST

Our new report highlighted in 'Key Stats we need to know about today'

Promo Marketing: Disappointing promotions damage shopper trust

Promo Marketing: Disappointing promotions damage shopper trust

News   •   Sep 25, 2017 15:20 BST

Shoppers are highly likely to boycott brands which run “promotions that aren’t as good as they sound” according to new research into how much UK consumers trust retailers and brands.

Research Live: Trust issues rife among UK shoppers

Research Live: Trust issues rife among UK shoppers

News   •   Sep 25, 2017 12:33 BST

UK – Almost half ( 46%) of UK shoppers are cynical, not agreeing with the statement that ‘they are trustful of others’, according to research from Shoppercentric.

WindwOn...Trust Issues

Press Releases   •   Sep 25, 2017 11:09 BST

In our day to day work with clients we’ve noticed a more obvious cynicism among consumers emerging, so we wanted to look at how deep rooted this is, and the degree to which a mindset can drive action.

Talking Retail: Local shops lead league table for shopper trust, says new survey

Talking Retail: Local shops lead league table for shopper trust, says new survey

News   •   Sep 25, 2017 11:00 BST

Research company Shoppercentric surveyed more than 1,000 people about their attitudes to retailers and brands and the independent trade came out ahead of the supermarkets when it came to trust.

Retail Focus- September 2017

Retail Focus- September 2017

News   •   Sep 25, 2017 10:41 BST

How to help your shoppers shop.

Convenience Store: Independent retailers among the most trusted organisations

Convenience Store: Independent retailers among the most trusted organisations

News   •   Sep 25, 2017 10:40 BST

Independent local retailers are among the most trusted organisations, only beaten by the National Health Service (NHS), the police and schools, a report from research agency Shoppercentric has revealed.

SLR: Cynical Britain still trusts local retailers. Mostly.

SLR: Cynical Britain still trusts local retailers. Mostly.

News   •   Sep 25, 2017 10:30 BST

The research, entitled: “WindowON… Trust Issues”, was carried out across 1,048 UK shoppers aged 18+ and looked at how shoppers feel about the retailers and brands they purchase from.

WindowOn...Trust Issues

WindowOn...Trust Issues

News   •   Sep 25, 2017 10:08 BST

In our day to day work with clients we’ve noticed a more obvious cynicism among consumers emerging, so we wanted to look at how deep rooted this is, and the degree to which a mindset can drive action.

Research Live

Research Live

News   •   Aug 11, 2017 13:51 BST

Understanding shopper missions will only get you so far, says Shoppercentric’s Danielle Pinnington, who explains why shopping is now all about ‘horizons'.

Research Live

Research Live

News   •   Aug 02, 2017 13:52 BST

Understanding shopper missions will only get you so far, says Shoppercentric’s Danielle Pinnington, who explains why shopping is now all about ‘horizons'.

The Retail Exchange in association with Retail Focus

The Retail Exchange in association with Retail Focus

News   •   Jul 20, 2017 14:30 BST

What do shoppers want? The way we shop is rapidly evolving. What do the experts think?