FMCG: Joint Business Planning

Blog posts   •   Jun 21, 2018 15:10 BST

I was lucky enough to be asked to chair a session at Esomar’s Shopping Experience Seminar this month, having been part of the advisory panel which developed the event. Also on the panel were the likes of Unilever and Carrefour, so with such big businesses involved, and with the retail sector in such turmoil we were bound to have a challenging and thought provoking day.

"The reports of my death have been greatly exaggerated."

Blog posts   •   Jun 07, 2018 10:22 BST

Look up ‘premature obituaries’ in Wikipedia and you will quickly discover a list of famous people as long as your arm who have mistakenly been reported as dead. Sean Connery and David Cameron to name just two. Some have since shuffled off in their own good time, others remain alive and well.

23rd May 2018: BBC Three Counties Radio

News   •   May 24, 2018 18:04 BST

Iona spoke to Jonathon Vernon- Smith about M&S and the reports of their drop in profits. She gives her advice on what they should do! Listen 39 mins in.

FMCG: Customer journeys or spiders webs

Blog posts   •   May 15, 2018 16:59 BST

There’s a lot of talk nowadays about the customer journey, with brands wanting to map the touchpoints that impact throughout the journey that we all take when we go from consumer to shopper to buyer.

BBC Coventry and Warwickshire

News   •   Apr 12, 2018 16:02 BST

Danielle spoke to Phil Upton about the challenges the high street is facing and how it is changing. Listen 1hr 10mins in

Retail Week: Comment post- Tesco profits rise in ‘strong year of progress’

News   •   Apr 11, 2018 15:56 BST

The change in approach from Tesco seems to be paying off. A strong Christmas showed how far things had turned around, and the more confident approach to advertising and communication continues to demonstrate a return to what they are best at.

Retail Systems- Tesco reports soaring sales profits

News   •   Apr 11, 2018 15:28 BST

Tesco’s latest results have revealed pre-tax profits of £1.3 billion for the year to 24 February, up from £145 million for the previous year, as UK like-for-like sales rose 2.2 per cent. This came on the back of innovations like the introduction of a contactless Clubcard, which was rolled out to 18 million Clubcard members during the period.

Retail Times: Tesco reports profits surge and 2.2% like-for-like growth in UK sales

News   •   Apr 11, 2018 14:01 BST

Tesco has posted pre-tax profits of £1.3bn for the year to 24 February, up from £145m for the previous year, as UK like-for-like sales rose 2.2%. Danielle Pinnington, managing director at shopper research agency Shoppercentric, said Tesco’s approach, under boss Dave Lewis, seems to be paying off.

Talking Retail- Morrisons reports rise in profits as turnaround continues

News   •   Mar 14, 2018 14:36 GMT

We add our view on the recent news that Morrison's have reported an 11% rise in profits.

Shopper Stock Take 2018- Trend to little and often shopping 'may have reached ceiling', claims new report

News   •   Feb 07, 2018 14:33 GMT

Shoppercentric’s latest Shopper Stock Take Index finds proportion shifted to little and often has plateaued at 16%.

Images & Videos 2 images

About Shoppercentric

We show you how to turn shoppers into buyers

We are a truly specialist agency, with a single minded focus on the shopper and an open minded approach to research design. With extensive Director-level client and agency-side experience we know how to:

Design fit for purpose research projects, choosing from a wide range of new and traditional methodologies
Deliver insights with impact, ensuring the right people get the right messages in the right way
Apply commercial common sense to the recommendations we make for action at brand, category, store or channel level


  • Shoppercentric
  • 47 Moreton End Lane
  • AL5 2HA Harpenden
  • UK